Frequently Asked Questions
Everything you need to know about shopping with Alvin's Island.
What is your return policy for beachwear and apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, swimwear must have the original protective liner intact.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your vacation essentials sooner.
How do I know which size to order?
Each product page includes a detailed size guide. Since we carry various surf and lifestyle brands, we recommend checking the specific measurements for each item to ensure the perfect fit.
Do you offer international shipping?
Yes, Alvin's Island ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.